Return Handling & Repacking

Service Details

Smart Handling of Your Returned Goods in Europe

We manage returned or unsold goods from Amazon, e-commerce platforms, and European retailers – right here in Germany.


Whether it’s a bulk return from a fulfillment center or individual parcels from customers, we inspect, relabel, repack, and reship your products – so they stay in circulation and don’t become a loss.

Employee checking returned items at packing station with checklist
Employee checking returned items at packing station with checklist: Each returned item is inspected and sorted manually – based on your instructions.
  • Relabeling return parcel on packing table with labels and repacking materials.
    We turn returns into second chances – with inspection, relabeling, and repacking in Germany.
  • Repacked products with new barcodes and promotional inserts
    We relabel, repackage, and get your products ready for resale – clean, clear, compliant.
  • Stack of labeled cartons ready for outbound shipping.
    Once ready, your goods are shipped across Europe – to retailers, customers, or fulfillment centers.
  • Organized warehouse shelves with labeled shipping boxes, symbolizing professional sample storage in Germany.
    Warehouse – Trier, Germany: Your product samples – safely stored in Europe, ready to ship at any time.

What we do:

  • We receive returns from Amazon FBA, end customers, or retail partners directly at our facility in Germany.
  • Goods are checked for damage or resale eligibility and sorted according to your preferences.
  • We repack or reassemble items, update barcodes or labels, and prepare them for resale or redistribution.
  • We handle multi-channel returns (e.g., Amazon, Kaufland, Otto) and consolidate them into one shipment if needed.
  • You can instruct us to reship goods to new customers, to your warehouse, or to dispose of unsellable stock.
  • Our service helps minimize losses, reduce waste, and keep your inventory moving – without shipping it back to China.

Yes. We can receive returns from both FBA and FBM setups, including unsellable stock returned from Amazon fulfillment centers. We offer sorting, inspection, and consolidation as needed. 

Absolutely. We can remove old barcodes, apply new ones, repackage products, and even add stickers, inserts, or flyers – based on your specifications. 

After inspection, we provide a report and photo documentation if needed. You decide whether the item should be reshipped, repacked, donated, or discarded. 

We follow your instructions – whether that’s disposal, donation, or shipping them back. Nothing is done without your approval. 

Pricing depends on volume, complexity (e.g., relabeling effort), and additional services such as reshipping or disposal. For an accurate quote, contact us with your return scenario and we’ll provide a transparent estimate.